The internet has become a global business platform where buyers and sellers meet freely to trade. The days that you had to do business physically are gone, and more people are increasingly embracing the digital platform as a trusted means of carrying out successful and efficient business deals.
What is a digital workplace platform?
A digital workplace platform is a cloud-based employment platform that allows businesses to move their jobs to the virtual space. It gives employees a chance to access a secure online interface that enables them to work from anywhere and on any device.
Additionally, it acts as a replacement for physical offices. It also offers employees digital tools to conduct their everyday activities such as project management, collaboration, and process management. The digital workplace offers staff a centralized hub to perform their labor responsibilities and access information. According to the experts at Citrix, “As the workforce moved out of the physical office, access to an efficient digital workplace platform became essential.”
Employees have access to a wide range of tools such as:
- Corporate intranet tools
- Cloud storage tools
- Social and collaborative tools
- Documentation sharing and storing.
- Communication and messaging apps
- Content management systems (CMS)
- Mobile devices integration, among others.
How digital workplace platforms help a business:
1. Centralizes Processes:
Every day employees access multiple applications in their bid to meet deadlines and perform their work duties. A digital workplace provides a central platform to easily access business data, projects, and applications in one place. The business benefits as it saves time and contributes to a better employee experience.
2. Transparent Working Environment:
A digital platform offers a transparent working environment whereby every team member can see and track the status of every project or task at hand. The business benefits and there are fewer email follow-ups. Moreover, employees feel more accountable and responsible for projects. Business owners also cut down on excessive meetings. Therefore, they allow their employees to focus on their job tasks.
A digital workplace enables automation whereby repetitive processes such as document approvals and data entry become computerized. Consequently, it helps employees focus on tasks that require their innovative thinking. Therefore, they approach their work with enthusiasm.
4. Improves collaboration:
A digital workplace makes it possible for employees to communicate with one another. Therefore, it streamlines internal business processes and increases transparency.
5. Revolutionizes businesses:
Digital workplaces offer businesses a chance to adapt to technological advancements. They also provide opportunities for flexibility, collaboration, and efficiency. Consequently, they help to increase revenue for the company. Therefore, they allow organizations to meet new challenges and face uncertain business conditions.
Benefits of a digital workplace platform:
1. Enhanced internal communication:
The digital workplace offers a new communication channel whereby employees can be in constant communication with one another. It provides tools like video conferencing, instant messaging, information intranet boards, and real-time collaboration facilities.
2. Boosts employee experience and engagement:
The staff can access a wide range of resources that help them to increase their productivity and improve their business performance.
3. Removes time and location barriers:
A digital workplace offers easy access to virtual meetings anywhere in the world. As a result, it removes barriers to location, time, and devices. Employees can easily give their feedback on projects from anywhere. Therefore, it provides a perfect work-life balance.
4. Improve customer experience:
Digital technologies are known to improve processes. Therefore, when a company utilizes them, they economize time. Customers can move seamlessly through support channels of engagement.
Companies that use digital platforms rely on them heavily. Therefore, human support applies in areas where automation has failed. However, this is rare as computerization can cover all loose ends that may crop up within a conducive business environment.